Snee, R. D., & Hoerl, R. W. (2005). Six Sigma beyond the factory floor: Deployment strategies for financial services, health care, and the rest of the real economy. Upper Saddle River, NJ: Pearson Prentice Hall.
Chicago Style CitationSnee, Ronald D., and Roger Wesley Hoerl. Six Sigma Beyond the Factory Floor: Deployment Strategies for Financial Services, Health Care, and the Rest of the Real Economy. Upper Saddle River, NJ: Pearson Prentice Hall, 2005.
MLA CitationSnee, Ronald D., and Roger Wesley Hoerl. Six Sigma Beyond the Factory Floor: Deployment Strategies for Financial Services, Health Care, and the Rest of the Real Economy. Upper Saddle River, NJ: Pearson Prentice Hall, 2005.
Warning: These citations may not always be 100% accurate.