Links among satisafction, loyalty and financial performance : evidence from greek financial institutions /

Main Author: Tsantsani, Eleni
Format: Book
Language:English
Published: Thessaloniki: International Hellenic University, 2011
Subjects:
Item Description:Supervisor: Dr. C. Groce
Physical Description:54 p. : ill. ; 30 cm
Bibliography:Includes bibliographical references (p. 46-54)