Links among satisafction, loyalty and financial performance : evidence from greek financial institutions /
Main Author: | |
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Format: | Book |
Language: | English |
Published: |
Thessaloniki:
International Hellenic University,
2011
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Subjects: |
Item Description: | Supervisor: Dr. C. Groce |
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Physical Description: | 54 p. : ill. ; 30 cm |
Bibliography: | Includes bibliographical references (p. 46-54) |