Introduction to the Hospitality Industry /

Main Author: Barrows, Clayton W.
Other Authors: Powers, Thomas F.,, Reynolds, Dennis E.
Format: Book
Language:English
Published: Hoboken, New Jersey : Wiley, c2012.
Edition:Eighth Edition.
Subjects:
Table of Contents:
  • Perspectives on careers in hospitality
  • the hospitality industry and you
  • forces affecting growth and change in the hospitality industry
  • food service
  • the restaurant business
  • restaurant operations
  • restaurant industry organization: chain, independent, or franchise?
  • competitive forces in food service
  • on-site food service
  • issues facing food service
  • lodging
  • meeting guest needs
  • hotel and lodging operations
  • forces shaping the hotel busines
  • competition in the lodging busines
  • travel and tourism
  • destinations: tourism generators
  • hospitality as a service industry.