Organizational change : creating change through strategic communication /

Main Author: Lewis, Laurie K.
Format: Book
Language:English
Published: Chichester, West Sussex : Wiley-Blackwell, 2011.
Series:Foundations in communication theory ; 2
Subjects:
Table of Contents:
  • Introduction
  • 1. Defining organizational change.
  • 2. Process of communication during change.
  • 3. A stakeholder communication model of change.
  • 4. Outcomes of change processes.
  • 5. Communication approaches and strategies.
  • 6. Power and resistance.
  • 7. Antecedents to strategies, assessments, and interactions.
  • 8. Stakeholder interactions: storying and framing.
  • 9. Applying the model in practice.