Consumer behaviour /
Main Author: | |
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Other Authors: | , |
Format: | Book |
Language: | English |
Published: |
Chichester, England :
Wiley,
c2009.
|
Edition: | 2nd ed. |
Subjects: |
Table of Contents:
- 1. Consumer motives and values
- 2. Consumer response to marketing actions : 1 exposure, attention, perception
- 3. Consumer response to marketing actions : 2 learning and attitudes
- 4. Consumer response to marketing actions : 3 action, post-purchase dissonance, consumer involvement
- 5. Consumer demographics
- 6. Consumer psychographies
- 7. Social group, tribal and household buying influences
- 8. Culture and subculture
- 9. New product buying
- 10. Repeat, loyal and relational buying
- 11. Data-based consumer behaviour
- 12. Consumer misbehaviour
- 13. Organizational buying behaviour.