Consumer behaviour /

Main Author: Evans, Martin
Other Authors: Jamal, Ahmad,, Foxall, G. R.
Format: Book
Language:English
Published: Chichester, England : Wiley, c2009.
Edition:2nd ed.
Subjects:
Table of Contents:
  • 1. Consumer motives and values
  • 2. Consumer response to marketing actions : 1 exposure, attention, perception
  • 3. Consumer response to marketing actions : 2 learning and attitudes
  • 4. Consumer response to marketing actions : 3 action, post-purchase dissonance, consumer involvement
  • 5. Consumer demographics
  • 6. Consumer psychographies
  • 7. Social group, tribal and household buying influences
  • 8. Culture and subculture
  • 9. New product buying
  • 10. Repeat, loyal and relational buying
  • 11. Data-based consumer behaviour
  • 12. Consumer misbehaviour
  • 13. Organizational buying behaviour.