Brilliant coaching : how to be a brilliant coach in your workplace /

Main Author: Starr, Julie
Format: Book
Language:English
Published: Harlow, England : Pearson/Prentice Hall, 2008.
Subjects:
Table of Contents:
  • What is coaching?
  • What does it mean to be a manager and coach?
  • How does our ego limit our ability to coach?
  • Building rapport or relationship
  • Focused listening
  • Effective questioning
  • Constructive feedback
  • Off-line : when the coachee has the topic or agenda
  • Off-line : when the manager has the topic or agenda
  • Off-line : when both the coachee and the manager
  • Have things to discuss
  • On-line : response coaching
  • Taking your learning forward.