Empowerment : HR strategies for service excellence /
| Main Author: | |
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| Format: | Book |
| Language: | English |
| Published: |
Oxford, England :
Butterworth/Heinemann,
2001.
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| Subjects: |
| Physical Description: | xvii, 300 p. : ill. ; 24 cm. |
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| Bibliography: | Includes bibliographical references (p. [277]-293) and index. |
| ISBN: | 0750652446 (pbk.) |