Golden circle secrets : how to achieve consistent sales success through customer values & expectations /

Main Author: Midgley, Dale, 1940-
Other Authors: Midgley, Ben,
Format: Book
Language:English
Published: Hoboken, N.J. : Wiley, c2005.
Subjects:
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020 |a 0471718572 (cloth) 
040 |a DLC 
050 |a HF5438.4  |b .M53 2005 
082 |2 22  |a 658.8/1 
100 1 |a Midgley, Dale,  |d 1940- 
245 1 |a Golden circle secrets :  |b how to achieve consistent sales success through customer values & expectations /  |c Dale Midgley and Ben Midgley. 
260 1 |a Hoboken, N.J. :  |b Wiley,  |c c2005. 
300 1 |a xv, 174 p. :  |b ill. ;  |c 23 cm. 
504 1 |a Includes bibliographical references (p. 161) and index. 
505 1 |a Why the golden circle? -- Sales and your corporate culture -- The sales process in depth -- Sales authenticity and customer connection -- Prospective customer service -- World class care -- Relationship -- Referral -- How it began : Ben's golden circle parable -- Dale's golden circle "words to live by". 
650 1 |a Sales management 
650 1 |a Success in business 
650 1 |a Customer relations 
700 1 |a Midgley, Ben, 
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