Marketing to the social web : how digital customer communities build your business /

Main Author: Weber, Larry
Format: Book
Language:English
Published: Hoboken, N.J. : John Wiley & Sons, c2007.
Subjects:
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020 |a 9780470124178 (cloth) 
040 |a DLC 
050 |a HF5415.1265  |b .W43 2007 
082 |2 22  |a 658.8/72 
100 1 |a Weber, Larry 
245 1 |a Marketing to the social web :  |b how digital customer communities build your business /  |c Larry Weber. 
260 1 |a Hoboken, N.J. :  |b John Wiley & Sons,  |c c2007. 
300 1 |a ix, 230 p. ;  |c 24 cm. 
504 1 |a Includes bibliographical references (p. 217-222) and index. 
505 1 |a The web is not a channel (and you're an aggregator, not a broadcaster) -- Community and content : the marketer's new job (or how to cut your marketing budget and reach more people) -- Making the transition to the social web (first change your marketing mindset) -- How to let customers say what they really think (and keep your job) -- Step one : observe and create a customer map (otherwise, you can't get there from here) -- Step two: recruit community members (with a new toolbox and your own marketing skills) -- Step three : evaluate online conduit strategies (and don't forget search) -- Step four : engage communities in conversation (to generate word of mouse) -- Step five : measure the community's involvement (who, what, where, when, why, and how) -- Step six : promote your community to the world (get 'em talking and clicking) -- Step seven : improve the community's benefits (don't just set it and forget it) -- The reputation aggregator strategy (we're number one!) -- The blog strategy (everybody's talking at me) -- The e-community strategy (go to their party or throw your own) -- The social networks strategy (connecting with a click) -- Living and working in Web 4.0 (it's right around the corner). 
650 1 |a Internet marketing 
650 1 |a Online social networks 
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