Business process change : a guide for business managers and BPM and six sigma professionals /
| Main Author: | |
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| Format: | Book |
| Language: | English |
| Published: |
Amsterdam :
Elsevier/Morgan Kaufmann Publishers,
c2007.
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| Edition: | 2nd ed. |
| Subjects: |
| Physical Description: | xli, 549 p. : ill., map ; 24 cm. |
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| Bibliography: | Includes bibliographical references and index. |
| ISBN: | 9780123741523 (pbk. : alk. paper) |