Blog rules : a business guide to managing policy, public relations, and legal issues /

Main Author: Flynn, Nancy, 1956-
Format: Book
Language:English
Published: New York : AMACOM, American Management Association, c2006.
Subjects:
Table of Contents:
  • Why blog rules?
  • Blogs pose unprecedented risks to business
  • Start with a clear objective : why blog?
  • Proceed with caution : self-assessment for would-be business bloggers
  • Treat blog posts as business records
  • Blogs create million-dollar (sometimes billion-dollar) legal headaches for employers
  • Shhh! Blogs put trade secrets and confidential information at risk
  • Blog best practices for public companies and regulated firms
  • Designing and implementing effective blog rules and policies
  • Use written blog rules and policy to control content, maximize compliance, and reduce liabilities
  • Communication is key to compliance : train, train, and train some more
  • Content can make-or break-your blog and your business
  • Managing and editing writers' posts and readers' comments
  • Blog etiquette, or netiquette : twelve tips for help maximize civil discourse
  • Battling comment spam and splog
  • Employee-bloggers beware 1 : Blogging can get you fired!
  • Employee-bloggers beware 2 : Blogging can get you sued!
  • How to blog without getting fired : eight tips for bloggers who want to keep their jobs and stay out of court
  • The rules of engagement have changed : blogs make it harder to control your message and your brand
  • Spreading the word and selling the brand through customer evangelists and brand bloggers
  • Positioning the CEO-blogger as opinion leader
  • You've been blogged : how to prepare for-and respond to-an attack in the blogosphere
  • Best practices help keep blog storms at bay
  • Q&A with IBM : blog central keeps IBM employees at the forefront of technology
  • IBM blogging policy and guidelines
  • Q&A with Edelman
  • Edelman's principles and code of conduct : maintaining a weblog.