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20171111230006.0 |
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050412s2006 nju b 001 0 eng |
| 020 |
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|a 0805837884 (c. : alk. paper)
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| 040 |
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|a DLC
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| 050 |
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|a HD59.2
|b .H43 2006
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| 082 |
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|2 22
|a 659.2
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| 100 |
1 |
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|a Hearit, Keith Michael
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| 245 |
1 |
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|a Crisis management by apology :
|b corporate responses to allegations of wrongdoing /
|c Keith Michael Hearit.
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| 260 |
1 |
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|a Mahwah, N.J. :
|b Lawrence Erlbaum Associates,
|c 2006.
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| 300 |
1 |
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|a ix, 250 p. ;
|c 24 cm.
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| 504 |
1 |
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|a Includes bibliographical references (p. 219-240) and indexes.
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| 650 |
1 |
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|a Corporate image
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| 650 |
1 |
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|a Crisis management
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| 650 |
1 |
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|a Apologizing
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| 650 |
1 |
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|a Corporations
|x Public relations
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| 650 |
1 |
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|a Business communication
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| 952 |
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|a GrThPMO
|b 59b009dd6c5ad17d7e5aa78a
|c 952a
|d 9528
|e HD59.2.H43 2006
|t 7
|x m
|z Books
|
