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040718s2004 enka b 001 0 eng d |
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|a 1844800512 (pbk.)
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|a UKM
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|a HD9980.5
|b .W74 2004
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| 082 |
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|2 21
|a 338.4068
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| 100 |
1 |
4 |
|a Wright, J. Nevan
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| 245 |
1 |
4 |
|a The management of service operations /
|c J. Nevan Wright and Peter Race.
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| 250 |
1 |
4 |
|a 2nd ed.
|
| 260 |
1 |
4 |
|a London :
|b Thomson,
|c 2004.
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| 300 |
1 |
4 |
|a xxi, 346 p. :
|b ill. ;
|c 25 cm.
|
| 500 |
1 |
4 |
|a Previous ed.: London: Cassell, 1999.
|
| 504 |
1 |
4 |
|a Includes bibliographical references (p. 341-342) and index.
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| 650 |
1 |
4 |
|a Service industries
|x Management
|
| 700 |
1 |
4 |
|a Race, Peter
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| 952 |
|
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|a GrThPMO
|b 59b006ca6c5ad17d7e5a9a69
|c 952a
|d 9528
|e HD9980.5.W75 2004
|t 14
|x m
|z Books
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