The management of service operations /
| Main Author: | |
|---|---|
| Other Authors: | |
| Format: | Book |
| Language: | English |
| Published: |
London :
Thomson,
2004.
|
| Edition: | 2nd ed. |
| Subjects: |
| Item Description: | Previous ed.: London: Cassell, 1999. |
|---|---|
| Physical Description: | xxi, 346 p. : ill. ; 25 cm. |
| Bibliography: | Includes bibliographical references (p. 341-342) and index. |
| ISBN: | 1844800512 (pbk.) |