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920609s1993 maua b 001 0 eng |
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|a 0875843662 (acid-free paper)
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|a DLC
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|a HC79.I55
|b D37 1993
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|2 20
|a 338/.064
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| 100 |
1 |
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|a Davenport, Thomas H.,
|d 1954-
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| 245 |
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|a Process innovation :
|b reengineering work through information technology /
|c Thomas H. Davenport.
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| 260 |
1 |
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|a Boston, Mass. :
|b Harvard Business School Press,
|c c1993.
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| 300 |
1 |
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|a x, 337 p. :
|b ill. ;
|c 24 cm.
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| 504 |
1 |
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|a Includes bibliographical references and index.
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| 505 |
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|a The nature of process innovation -- Selecting processes for innovation -- Information technology as an enabler of process innovation -- Processes and information -- Organizational and human resource enablers of process change -- Creating a process vision -- Understanding and improving existing processes --Designing and implementing the new process and organization -- Process innovation and the management of organizational change -- Implementing process innovation with information technology -- Product and service development and delivery processes -- Customer-facing processes -- Management processes -- Summary and conclusions -- Appendix A: Companies involved in the research -- Appendix B: The origins of process innovation.
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| 650 |
1 |
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|a Information technology
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| 650 |
1 |
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|a Technological innovations
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| 650 |
1 |
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|a Organizational change
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| 650 |
1 |
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|a Production engineering
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| 650 |
1 |
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|a Reengineering (Management)
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| 952 |
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|a GrThPMO
|b 59affef26c5ad17d7e5a746b
|c 952a
|d 9528
|e -
|t 1
|x m
|z Books
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