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00867nam a2200241 a 4500 |
| 001 |
523334 |
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20171111225948.0 |
| 008 |
011212s2002 caua b 001 0 eng |
| 020 |
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|a 078795621X
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| 040 |
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|a DLC
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| 050 |
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|a HF5415.5
|b .B363 2002
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| 082 |
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|2 21
|a 658.8/12
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| 100 |
1 |
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|a Banks, Drew,
|d 1961-
|
| 245 |
1 |
|
|a Customer.Community :
|b unleashing the power of your customer base /
|c Drew Banks, Kim Daus ; foreword by Scott Cook ; afterword by Michael Lowestein.
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| 246 |
3 |
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|a Customer. Community
|
| 250 |
3 |
|
|a 1st ed.
|
| 260 |
3 |
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|a San Francisco :
|b Jossey-Bass
|c c2002.
|
| 300 |
3 |
|
|a xxiii, 254 p. :
|b ill.
|c 24 cm.
|
| 504 |
3 |
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|a Includes bibliographical references (p. 235-243) and index.
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| 650 |
3 |
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|a Customer relations
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| 650 |
3 |
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|a Market segmentation
|
| 700 |
1 |
|
|a Daus, Kim
|
| 952 |
|
|
|a GrThPMO
|b 59affa136c5ad17d7e5a5a86
|c 952a
|d 9528
|e HF5415.5.B363 2002
|t 7
|x m
|z Books
|
