Customer.Community : unleashing the power of your customer base /

Main Author: Banks, Drew, 1961-
Other Authors: Daus, Kim
Format: Book
Language:English
Published: San Francisco : Jossey-Bass c2002.
Edition:1st ed.
Subjects:
Physical Description:xxiii, 254 p. : ill. 24 cm.
Bibliography:Includes bibliographical references (p. 235-243) and index.
ISBN:078795621X