Services management : the new paradigm in hospitality /

Main Author: Kandampully, Jay
Format: Book
Language:English
Published: Australia : Hospitality Press, 2002.
Subjects:
LEADER 00746nam a2200217 a 4500
001 5082
005 20171111224312.0
008 071112s at 00110 eng
020 0 0 |a 1862505098 
082 0 0 |2 22  |a 647.94/068 
100 1 0 |a Kandampully, Jay 
245 1 0 |a Services management :  |b the new paradigm in hospitality /  |c Jay Kandampully. 
260 1 0 |a Australia :  |b Hospitality Press,  |c 2002. 
300 0 0 |a xii, 380 p. :  |b ill. ;  |c 25 cm. 
500 0 0 |a Includes index. 
504 0 0 |a Bibliography : p. [351]-373. 
650 0 0 |a Hospitality industry  |x Management 
650 0 0 |a Leisure industry  |x Management 
650 0 0 |a Hotel management 
650 0 0 |a Tourism  |x Management 
952 |a GrTHDAPL  |b 59039efb6c5ad119ff90964f  |c 952a  |d 9528  |e RES 338.4791 Kan c.2  |t 1  |x m  |z Books