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| LEADER |
00748nam a2200193 a 4500 |
| 001 |
498673 |
| 005 |
20171111225926.0 |
| 008 |
970328s1997 maua b 001 0 eng |
| 020 |
|
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|a 0875847994
|
| 050 |
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|a HF5415.5
|b .W39 1997
|
| 082 |
|
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|2 21
|a 658.8/12
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| 100 |
1 |
|
|a Wayland, Robert E.
|d 1946-
|q (Robert Edwin),
|
| 245 |
1 |
|
|a Customer connections :
|b new strategies for growth /
|c Robert E.Wayland, Paul M. Cole.
|
| 260 |
1 |
|
|a Boston, Mass. :
|b Harvard Business School Press,
|c c1997.
|
| 300 |
1 |
|
|a xi, 265 p. :
|b ill. ;
|c 24 cm.
|
| 504 |
1 |
|
|a Includes bibliographical references (p. 253-260) and index.
|
| 650 |
1 |
|
|a Customer relations
|
| 700 |
1 |
|
|a Cole, Paul M.
|q (Paul Michael),
|
| 952 |
|
|
|a GrThPMO
|b 59afe2536c5ad17d7e59f556
|c 952a
|d 9528
|e HF5415.5.W39 1997
|t 7
|x m
|z Books
|
