Every manager's guide to business processes : a glossary of key terms & concepts for today's business leader /

Main Author: Keen, Peter G. W.
Other Authors: Knapp, Ellen M.
Format: Book
Language:English
Published: Boston, Mass. : Harvard Business School Press, 1995.
Subjects:
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245 1 |a Every manager's guide to business processes :  |b a glossary of key terms & concepts for today's business leader /  |c Peter G.W. Keen, Ellen M. Knapp. 
260 1 |a Boston, Mass. :  |b Harvard Business School Press,  |c 1995. 
300 1 |a xii, 219 p. :  |b ill. ;  |c 24 cm. 
500 1 |a Includes index. 
650 1 |a Industrial management 
700 1 |a Knapp, Ellen M. 
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