Every manager's guide to business processes : a glossary of key terms & concepts for today's business leader /
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| Format: | Book |
| Language: | English |
| Published: |
Boston, Mass. :
Harvard Business School Press,
1995.
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| Item Description: | Includes index. |
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| Physical Description: | xii, 219 p. : ill. ; 24 cm. |
| ISBN: | 0875845754 (pbk) |