Table of Contents:
  • Part 1. Strategy and the tourism, hospitality and events' contexts. Introduction
  • Strategy and strategic objectives for tourism, hospitality and event organisations
  • Introduction to strategy for travel, tourism and hospitality
  • Part 2. Analysing the internal environment. Introduction
  • Tourism, hospitality and event organisations : the operational context: competencies, resources and competitive advantage
  • Tourism, hospitality and event organisations : the human resources context
  • Tourism, hospitality and event organisations : the financial context
  • Tourism, hospitality and event organisations : the products and markets context
  • Part 3. Analysing the external environment. Introduction
  • The external environment for travel, tourism and hospitality organisations : the macro context
  • The external environment for travel, tourism and hospitality organisations : the micro context
  • SWOT analysis
  • Part 4. Strategic Selection. Introduction
  • Competitive strategy and strategic direction for tourism hospitality and event organisations
  • Strategic methods of development for travel, tourism and hospitality
  • Strategic evaluation and selection
  • Part 5. Strategic implementation and strategy in theory and practice. Introduction
  • Strategic implementation for tourism, hospitality and events
  • International and global strategies for tourism, hospitality and events
  • Strategy and the tourism, hospitality and events, theory and practice
  • Part 5. Case analysis for tourism, hospitality and events: Case analysis. Case 1. Strategic alliances in the airline industry
  • Case 2. Tourism Queensland: strategic positioning and promotion
  • Case 3. Ryanair: evolution of competitive strategy
  • Case 4. Hyatt hotels: a family firm goes for growth
  • Case 5. Days Inn: franchising hospitality assets in China
  • Case 6. Reed Exhibitions, the world's leading events organizer
  • Case 7. Thomas Cook: turnaround for an historic travel brand.