Leadership for great customer service: satisfied patients, satisfied employees/
| Main Author: | |
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| Other Authors: | |
| Format: | Book |
| Language: | English |
| Published: |
Chicago, Illinois:
Health Administration Press,
c2004
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| Series: | ACHE management series (Health Administration Press)
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| Subjects: |
| Physical Description: | xxi, 120 p. : ill. ; 23 cm. |
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| Bibliography: | Includes bibliographical references (p. 115-117). |
| ISBN: | 1567932282 9781567932287 |