The first-time manager /
| Main Author: | |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
New York :
AMACOM,
©1997.
|
| Edition: | 4th ed. |
| Subjects: |
Table of Contents:
- How people are chosen as supervisors
- First few months
- Building confidence
- Learning to listen
- We, they, and my
- Change: moving from details to the big picture
- Looking above and below
- Informal organization chart
- Management style/team building
- Art of appreciation
- Changing the employee
- In-betweener
- Disciplining the employee
- Hiring and training new employees
- "Oh my god, I can't fire anyone!"
- Secrets and perceptions
- Your relationship with the human resources department
- Personal and organizational loyalty
- Job descriptions, performance appraisals, and salary administration
- It may not be the money
- Is there such a thing as motivation?
- Generation gap
- Helping to prepare for the gold watch
- Role of self-discipline
- "How am I doing?"
- Organizing your own time
- Written word
- Telephone
- Grapevine
- Sense of humor: a trusted friend
- Managing, participating in, and leading meetings
- Touch of class
- Role of public speaking in your career
- Stress and intensity levels
- Complete person.