Quality management : introduction to total quality management for production, processing, and services /
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| Other Authors: | |
| Format: | Book |
| Language: | English |
| Published: |
Upper Saddle River, NJ :
Pearson Prentice Hall,
c2006.
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| Edition: | 5th ed. |
| Subjects: |
| Item Description: | Includes index. An instructor's resource manual and a set of transparency masters are available to supplement the text. |
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| Physical Description: | xviii, 814 p. : ill. ; 24 cm. |
| ISBN: | 0131189298 |