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| LEADER |
01331nam a2200277 a 4500 |
| 001 |
1973094 |
| 005 |
20171111235905.0 |
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060314s2000 ilu ob 001 0 eng d |
| 020 |
|
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|a 0838999654
|q (electronic bk.)
|
| 020 |
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|a 9780838999653
|q (electronic bk.)
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|a N$T
|b eng
|e pn
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| 050 |
|
4 |
|a Z711
|b .W45 2000eb
|
| 100 |
1 |
4 |
|a Whitlatch, Jo Bell.
|
| 245 |
1 |
0 |
|a Evaluating reference services :
|b a practical guide /
|c Jo Bell Whitlatch.
|
| 260 |
1 |
0 |
|a Chicago :
|b American Library Association,
|c 2000.
|
| 300 |
1 |
0 |
|a 1 online resource (vi, 226 pages)
|
| 504 |
1 |
0 |
|a Includes bibliographical references and index.
|
| 505 |
0 |
0 |
|a Planning the evaluation of reference services -- Selecting appropriate evaluation methods -- Collecting, analyzing, and communicating study data and results -- Reference assessment annotated bibliography -- contributors.
|
| 650 |
0 |
0 |
|a Reference services (Libraries)
|x Evaluation.
|
| 650 |
0 |
2 |
|a Library Services.
|
| 650 |
0 |
2 |
|a Evaluation Studies.
|
| 650 |
0 |
6 |
|a Bibliothèques
|x Services de référence
|x Évaluation.
|
| 650 |
0 |
7 |
|a LANGUAGE ARTS & DISCIPLINES
|x Library & Information Science
|x General.
|
| 650 |
0 |
7 |
|a Reference services (Libraries)
|x Evaluation.
|
| 952 |
|
|
|a GrThPMO
|b 59aff9406c5ad17d7e5a5617
|c 952a
|d 9528
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|b 5a0465fe6c5ad14ac1eee0d4
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|d 945l
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|z Books
|
