The executive guide to understanding and implementing the Baldrige criteria : improve revenue and create organizational excellence /

Main Author: Leonard, Denis, 1949-
Other Authors: McGuire, Mac,
Format: Book
Language:English
Published: Milwaukee, WI : ASQ Quality Press, c2007.
Series:The ASQ Quality Management Division economics of quality book series
Subjects:
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100 1 |a Leonard, Denis,  |d 1949- 
245 1 4 |a The executive guide to understanding and implementing the Baldrige criteria :  |b improve revenue and create organizational excellence /  |c Denis Leonard, Mac McGuire. 
246 3 4 |a Baldrige criteria 
260 3 4 |a Milwaukee, WI :  |b ASQ Quality Press,  |c c2007. 
300 3 4 |a xxi, 120 p. :  |b ill. ;  |c 23 cm. 
490 3 4 |a The ASQ Quality Management Division economics of quality book series 
504 3 4 |a Includes bibliographical references and index. 
505 3 4 |a 1. Understanding Baldridge -- 2. Financial impact of the Baldridge criteria -- 3. Other impacts of the Baldridge criteria -- 4. Implementing the Baldridge criteria -- 5. Site visits and feedback reports -- 6. Case studies -- 7. Final thoughts -- Appendix A : 2007 Malcolm Baldridge Award criteria for performance excellence -- Appendix B : Baldridge criteria for performance excellence outline -- Appendix C : MBNQA criteria for performance excellence values. 
650 3 4 |a Total quality management  |x Evaluation. 
650 3 4 |a Organizational effectiveness  |x Evaluation 
650 3 4 |a Industrial efficiency  |x Evaluation. 
650 3 4 |a Industrial productivity  |x Evaluation. 
700 1 4 |a McGuire, Mac, 
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