Holdings: Keeping score :using the right metrics to drive world-class performance /

Main Author:	Brown, Mark Graham
Format:	Book
Language:	English
Published:	New York : Quality Resources : c1996 . Distributed by AMACOM Books ,
Subjects:	Customer services > Evaluation Industrial efficiency > Evaluation Job satisfaction > Evaluation Organizational effectiveness > Evaluation

Βιβλιοθήκη	Ταξιθετικός αριθμός	Αριθμός Αντιτύπων	Πληροφορίες	Κατάσταση
ΤΕΙ Αθήνας	-	1	Προβολή	OPAC