Cover Image

Resolving conflicts on the job /

Main Author: Withers, Bill.
Other Authors: Wisinski, Jerry.
Format: Book
Language:English
Published: New York : AMACOM, ©2007.
Edition:2nd ed.
Series:WorkSmart
Subjects:
Conflict management.
BUSINESS & ECONOMICS > Workplace Culture.
BUSINESS & ECONOMICS > Corporate Governance.
BUSINESS & ECONOMICS > Leadership.
BUSINESS & ECONOMICS > Organizational Development.
Online Access:http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=214583
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100 1 |a Withers, Bill. 
245 1 0 |a Resolving conflicts on the job /  |c Bill Withers and Jerry Wisinski. 
250 |a 2nd ed. 
260 |a New York :  |b AMACOM,  |c ©2007. 
300 |a 1 online resource (xiii, 93 pages). 
490 1 |a WorkSmart 
504 |a Includes bibliographical references and index. 
505 0 |a A brief overview of conflict -- Why people fight at work -- Five ways to engage conflict -- Ways to listen -- Ways to give (and receive) feedback -- Conflict styles -- Staying cool in a conflict -- Ways to engage conflict on the job--up, down, and sideways -- Ways to work with teams in conflict -- Can all this conflict be good for me? -- Why do I care? 
650 0 |a Conflict management. 
650 4 |a Conflict management. 
650 7 |a BUSINESS & ECONOMICS  |x Workplace Culture. 
650 7 |a BUSINESS & ECONOMICS  |x Corporate Governance. 
650 7 |a BUSINESS & ECONOMICS  |x Leadership. 
650 7 |a BUSINESS & ECONOMICS  |x Organizational Development. 
650 7 |a Conflict management. 
700 1 |a Wisinski, Jerry. 
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