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01822nam a2200313 a 4500 |
| 001 |
1907909 |
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20171111234745.0 |
| 008 |
070813s2006 ne a ob 001 0 eng d |
| 020 |
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|a 9780080479071
|q (electronic bk.)
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| 020 |
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|a 0080479073
|q (electronic bk.)
|z 0080441246
|q (Cloth)
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| 040 |
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|a N$T
|b eng
|e pn
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| 050 |
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4 |
|a HF5415.5
|b .M158 2006eb
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| 245 |
0 |
0 |
|a Managing customer relationships on the internet /
|c edited by Angelika Lindstrand, Jan Johanson, Dharma Deo Sharma.
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| 260 |
|
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|a Amsterdam ;
|b Elsevier,
|c 2006.
|a Oxford :
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| 300 |
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|a 1 online resource (x, 307 pages) :
|b illustrations.
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| 490 |
1 |
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|a International business and management ;
|v 18
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| 504 |
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|a Includes bibliographical references and index.
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| 505 |
0 |
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|a Cover; Contents; Contributors; The Development of Research on Marketing: A Historical Perspective; Part I; Chapter 1 E-Service and Knowledge Formation: The Use of a Web-Based E-Messaging System in HealthCare; Chapter 2 Mobile Solutions in Logistics: Effects on Activities in a Hospital Environment; Chapter 3 Technology-Driven Discovery as a Catalyst for Entrepreneurial Action: A Case Study of the Implementation of Information Technology in a Group of Firms; Chapter 4 Resource Dependence Theory in an E-Grocery BTC Context: The Case of Speciality E-Grocer X.
|
| 650 |
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0 |
|a Customer relations
|x Management.
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| 650 |
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0 |
|a Relationship marketing.
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| 650 |
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0 |
|a Internet marketing.
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| 650 |
|
4 |
|a Electronic commerce.
|
| 650 |
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4 |
|a Business.
|
| 650 |
|
7 |
|a BUSINESS & ECONOMICS
|x Customer Relations.
|
| 650 |
|
7 |
|a Customer relations
|x Management.
|
| 650 |
|
7 |
|a Internet marketing.
|
| 700 |
1 |
|
|a Johanson, Jan,
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| 856 |
4 |
0 |
|a Sharma, Dharma Deo.
|u http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=196065
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| 952 |
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|a CY-NiOUC
|b 5a0466f26c5ad14ac1eefd75
|c 998a
|d 945l
|e -
|t 1
|x m
|z Books
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