Business process outsourcing : process, strategies, and contracts /

Main Author: Halvey, John K.
Other Authors: Melby, Barbara Murphy.
Format: Book
Language:English
Published: Hoboken, N.J. : John Wiley & Sons, ©2007.
Edition:2nd ed.
Subjects:
Online Access:http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=190523
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100 1 |a Halvey, John K. 
245 1 0 |a Business process outsourcing :  |b process, strategies, and contracts /  |c John K. Halvey, Barbara M. Melby. 
250 |a 2nd ed. 
260 |a Hoboken, N.J. :  |b John Wiley & Sons,  |c ©2007. 
300 |a 1 online resource (xv, 584 pages) 
504 |a Includes bibliographical references and index. 
505 0 |a Overview -- Planning Stage -- Selecting the Vendor -- Negotiations: Strategy and Process -- Business Process Outsourcing Contract -- Measuring Performance -- Human Resources -- Transformational Outsourcing -- International Considerations -- Information Privacy and Security Issues / Françoise Gilbert -- Exhibits and Ancillary Agreements -- Postnegotiation Activities -- Renegotiation and Termination. 
650 0 |a Contracting out. 
650 0 |a Industrial procurement. 
650 7 |a BUSINESS & ECONOMICS  |x Purchasing & Buying. 
650 7 |a Contracting out. 
650 7 |a Industrial procurement. 
700 1 |a Melby, Barbara Murphy. 
856 4 0 |u http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=190523 
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