Cover Image

Going live : starting and running a virtual reference service /

Main Author: Coffman, Steve.
Format: Book
Language:English
Published: Chicago : American Library Association, 2003.
Subjects:
Electronic reference services (Libraries)
Internet in library reference services.
Bibliothèques > Services de référence électroniques.
Internet dans les services de référence (Bibliothèques)
LANGUAGE ARTS & DISCIPLINES > Library & Information Science > General.
Inlichtingenwerk (dienstverlening)
Digitale bibliotheken.
Serviço de referência.
Online Access:http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=173254
Table of Contents:
  • Reference the first 100 years
  • Getting started : designing virtual reference systems
  • Managing virtual reference services
  • Marketing virtual reference services
  • Where do we go from here?

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