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01654nam a2200265 a 4500 |
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1879862 |
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20171111234702.0 |
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940419s1994 nyua o 001 0 eng d |
020 |
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|a 0585022895
|q (electronic bk.)
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020 |
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|a 9780585022895
|q (electronic bk.)
|z 0814402097
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040 |
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|a N$T
|b eng
|e pn
|
050 |
|
4 |
|a HF5549.5.C6
|b W448 1994eb
|
100 |
1 |
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|a Weiss, Donald H.,
|d 1936-
|
245 |
1 |
0 |
|a Why didn't I say that?! :
|b what to say and how to say it in tough situations on the job /
|c Donald H. Weiss.
|
260 |
|
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|a New York :
|b AMACOM,
|c ©1994.
|
300 |
|
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|a 1 online resource (x, 210 pages) :
|b illustrations
|
500 |
|
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|a On t.p. "that" is underlined in title.
|
505 |
1 |
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|a Four basic steps to effective communication -- Giving feedback -- Problem solving -- Encouraging others -- Interviewing prospective employees -- Providing effective orientation -- Reviews and appraisals -- Coaching to improve performance -- Coaching for growth and development -- Communicating with difficult people -- Managing differences -- Investigating harassment claims -- Building relationships -- Taking corrective action: performance, probation and dismissal -- Firing rule breakers -- Implementing the decision to downsize.
|
650 |
|
0 |
|a Communication in personnel management.
|
650 |
|
0 |
|a Interpersonal communication.
|
650 |
|
7 |
|a BUSINESS & ECONOMICS
|x Motivational.
|
650 |
|
7 |
|a BUSINESS & ECONOMICS
|x Mentoring & Coaching.
|
650 |
|
7 |
|a Communication in personnel management.
|
856 |
4 |
0 |
|a Interpersonal communication.
|u http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=2009
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952 |
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|a CY-NiOUC
|b 5a0462846c5ad14ac1ee79d8
|c 998a
|d 945l
|e -
|t 1
|x m
|z Books
|