Patient satisfaction : defining, measuring, and improving the experience of care /
Main Author: | Press, Irwin. |
---|---|
Format: | Book |
Language: | English |
Published: |
Chicago, IL :
Health Administration Press,
©2002.
|
Series: | ACHE management series
|
Subjects: | |
Online Access: | http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=72544 |
Similar Items
-
Patient satisfaction : understanding and managing the experience of care /
by: Press, Irwin.
Published: (2006) -
Patient satisfaction: understanding and managing the experience of care/
by: Press, Irwin
Published: (2006) -
The essential patient handbook : getting the health care you need-- from doctors who know /
by: Ettinger, Alan B.
Published: (2004) -
Leadership for great customer service: satisfied patients, satisfied employees/
by: Mayer, Thom A.
Published: (2004) -
The healthcare customer service revolution :the growing impact of managed care on patient satisfaction /
by: Zimmerman, David H.
Published: (1996)