Patient satisfaction : defining, measuring, and improving the experience of care /

Main Author: Press, Irwin.
Format: Book
Language:English
Published: Chicago, IL : Health Administration Press, ©2002.
Series:ACHE management series
Subjects:
Online Access:http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=72544

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