Patient satisfaction : defining, measuring, and improving the experience of care /
| Main Author: | |
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| Format: | Book |
| Language: | English |
| Published: |
Chicago, IL :
Health Administration Press,
©2002.
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| Series: | ACHE management series
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| Subjects: | |
| Online Access: | http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=72544 |
| Physical Description: | 1 online resource (xv, 240 pages) : illustrations. |
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| Bibliography: | Includes bibliographical references and index. |
| ISBN: | 0585426376 9780585426372 |