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| 001 |
1841316 |
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20171111234625.0 |
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130601s2013 enk ob 000 0 eng d |
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|a 9781849284578(ebook)
|z 9781849284561
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| 040 |
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|a CaPaEBR
|b eng
|e rda
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| 050 |
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|a HD30.2
|b .E87 2013eb
|e pn
|
| 100 |
1 |
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|a Esposito, Angelo.
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| 245 |
1 |
0 |
|a Ten steps to ITSM success :
|b a practitioner's guide to enterprise IT transformation /
|c Angelo Esposito, Timothy Rogers.
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| 300 |
|
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|a 1 online resource (255 pages)
|
| 504 |
|
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|a Includes bibliographical references.
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| 650 |
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0 |
|a Business enterprises
|x Information technology
|x Management.
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| 650 |
|
0 |
|a Information technology
|x Management.
|
| 650 |
|
0 |
|a Organizational change
|x Management.
|
| 700 |
1 |
|
|a Rogers, Timothy.
|
| 856 |
4 |
0 |
|u http://site.ebrary.com/lib/ucy/Doc?id=10772218
|
| 952 |
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