Ten steps to ITSM success : a practitioner's guide to enterprise IT transformation /
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| Format: | Book |
| Language: | English |
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| Online Access: | http://site.ebrary.com/lib/ucy/Doc?id=10772218 |
| Physical Description: | 1 online resource (255 pages) |
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| Bibliography: | Includes bibliographical references. |
| ISBN: | 9781849284578(ebook) |