Selling to anyone over the phone
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| Corporate Author: | |
| Other Authors: | |
| Format: | Book |
| Language: | English |
| Published: |
New York :
AMACOM,
c2006.
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| Subjects: | |
| Online Access: | http://site.ebrary.com/lib/ucy/Doc?id=10120210 |
Table of Contents:
- Polishing your phone sales tools
- The playing process
- Identifying personality types over the phone
- Getting gatekeepers to work for you
- Planning and tracking
- Setting up for success
- Listening through the words
- Asking high-value questions
- Selling through objections
- Negotiating the close.