Selling to anyone over the phone

Main Author: Walkup, Renee P., 1957-
Corporate Author: ebrary, Inc.
Other Authors: McKee, Sandra L.,
Format: Book
Language:English
Published: New York : AMACOM, c2006.
Subjects:
Online Access:http://site.ebrary.com/lib/ucy/Doc?id=10120210
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050 1 4 |a HF5438.3  |b .W34 2006eb 
100 1 |a Walkup, Renee P.,  |d 1957- 
245 1 0 |a Selling to anyone over the phone  |c Renee P. Walkup, with Sandra McKee ; foreword by Karen Robinson. 
260 |a New York :  |b AMACOM,  |c c2006. 
300 |a xi, 194 p. :  |b ill. 
500 |a Includes index. 
505 0 |a Polishing your phone sales tools -- The playing process -- Identifying personality types over the phone -- Getting gatekeepers to work for you -- Planning and tracking -- Setting up for success -- Listening through the words -- Asking high-value questions -- Selling through objections -- Negotiating the close. 
650 0 |a Telephone selling. 
700 1 |a McKee, Sandra L., 
710 2 |a ebrary, Inc. 
856 4 0 |u http://site.ebrary.com/lib/ucy/Doc?id=10120210 
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