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01060nam a2200229 a 4500 |
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1804654 |
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20171111234550.0 |
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050502s2006 nyua s 001 0 eng |
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|z 0814472842 (pbk.)
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040 |
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|a CaPaEBR
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050 |
1 |
4 |
|a HF5438.3
|b .W34 2006eb
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100 |
1 |
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|a Walkup, Renee P.,
|d 1957-
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245 |
1 |
0 |
|a Selling to anyone over the phone
|c Renee P. Walkup, with Sandra McKee ; foreword by Karen Robinson.
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260 |
|
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|a New York :
|b AMACOM,
|c c2006.
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300 |
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|a xi, 194 p. :
|b ill.
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500 |
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|a Includes index.
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505 |
0 |
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|a Polishing your phone sales tools -- The playing process -- Identifying personality types over the phone -- Getting gatekeepers to work for you -- Planning and tracking -- Setting up for success -- Listening through the words -- Asking high-value questions -- Selling through objections -- Negotiating the close.
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650 |
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0 |
|a Telephone selling.
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700 |
1 |
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|a McKee, Sandra L.,
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710 |
2 |
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|a ebrary, Inc.
|
856 |
4 |
0 |
|u http://site.ebrary.com/lib/ucy/Doc?id=10120210
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952 |
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|a CY-NiOUC
|b 5a045a106c5ad14ac1ed44fb
|c 998a
|d 945l
|e -
|t 1
|x m
|z Books
|