Measuring customer satisfaction
| Main Author: | |
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| Corporate Author: | |
| Format: | Book |
| Language: | English |
| Published: |
Menlo Park, Calif. :
Crisp Publications,
c1993.
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| Series: | Fifty-Minute series
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| Subjects: | |
| Online Access: | http://site.ebrary.com/lib/ucy/Doc?id=10058026 |
| Physical Description: | ix, 112 p. : ill. |
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