Research in e-service
Corporate Author: | ebrary, Inc. |
---|---|
Other Authors: | de Ruyter, Dr. Ko. |
Format: | Book |
Language: | English |
Published: |
Bradford, England :
Emerald Group Publishing,
c2002.
|
Series: | International Journal of Service Industry Management. No. 5 ;
Vol. 13 |
Subjects: | |
Online Access: | http://site.ebrary.com/lib/ucy/Doc?id=10052791 |
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