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|a CaPaEBR
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|a HF5548.32
|b .R47 2002eb
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| 245 |
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|a Research in e-service
|c Guest editor Dr. Ko de Ruyter.
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| 260 |
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|a Bradford, England :
|b Emerald Group Publishing,
|c c2002.
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| 300 |
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|a 114 p.
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| 490 |
1 |
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|a International Journal of Service Industry Management. No. 5 ;
|v Vol. 13
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| 650 |
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|a Electronic commerce.
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| 650 |
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|a Service industries
|x Management.
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| 700 |
1 |
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|a de Ruyter, Dr. Ko.
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| 710 |
2 |
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|a ebrary, Inc.
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| 856 |
4 |
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|u http://site.ebrary.com/lib/ucy/Doc?id=10052791
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| 952 |
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|a CY-NiOUC
|b 5a0457816c5ad14ac1ecf87a
|c 998a
|d 945l
|e -
|t 1
|x m
|z Books
|
