Working with difficult people
Main Author: | |
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Corporate Author: | |
Other Authors: | |
Format: | Book |
Language: | English |
Published: |
New York :
AMACOM,
c2009.
|
Edition: | 2nd ed. |
Subjects: | |
Online Access: | http://site.ebrary.com/lib/ucy/Doc?id=10271807 |
Table of Contents:
- How difficult are you?
- Stop, look, and listen
- Maximizing your power
- It's not (always) personal, it's (often) business
- Planning your strategy
- Working with difficult superiors
- Working with difficult subordinates
- Corporate culture and difficult people
- Mean and angry
- Suspicious
- Pessimists
- Cynics
- Shy and quiet
- How do I love me?
- Extreme competitiveness
- Overcontrolling
- It takes two to make a toady
- Lessons: handling all kinds of difficult people.