Working with difficult people

Main Author: Lundin, William, 1923-
Corporate Author: ebrary, Inc.
Other Authors: Lundin, Kathleen,
Format: Book
Language:English
Published: New York : AMACOM, c2009.
Edition:2nd ed.
Subjects:
Online Access:http://site.ebrary.com/lib/ucy/Doc?id=10271807
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100 1 |a Lundin, William,  |d 1923- 
245 1 0 |a Working with difficult people  |c William Lundin, Kathleen Lundin, and Michael S. Dobson. 
250 |a 2nd ed. 
260 |a New York :  |b AMACOM,  |c c2009. 
300 |a 120 p. :  |b ill. 
500 |a Includes index. 
505 0 |a How difficult are you? -- Stop, look, and listen -- Maximizing your power -- It's not (always) personal, it's (often) business -- Planning your strategy -- Working with difficult superiors -- Working with difficult subordinates -- Corporate culture and difficult people -- Mean and angry -- Suspicious -- Pessimists -- Cynics -- Shy and quiet -- How do I love me? -- Extreme competitiveness -- Overcontrolling -- It takes two to make a toady -- Lessons: handling all kinds of difficult people. 
650 0 |a Conflict management 
650 0 |a Interpersonal relations 
700 1 |a Lundin, Kathleen, 
710 2 |a ebrary, Inc. 
856 4 0 |u http://site.ebrary.com/lib/ucy/Doc?id=10271807 
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