|
|
|
|
| LEADER |
00964nam a2200241 a 4500 |
| 001 |
1663662 |
| 005 |
20171111234345.0 |
| 008 |
010112 1993 cy da r 000 u eng d |
| 020 |
|
|
|a 0844235865
|q pbk.
|
| 040 |
|
|
|a CY
|b University of Cyprus
|e AACR2
|
| 050 |
|
|
|a HF5415.3.D88 1994
|
| 100 |
1 |
|
|a Dutka, Alan
|
| 240 |
1 |
0 |
|a Handbook for customer satisfaction
|
| 245 |
1 |
0 |
|a AMA handbook for customer satisfaction:
|b research, planning, and implementation/
|c Alan Dutka
|
| 246 |
1 |
3 |
|a Handbook for customer satisfaction
|
| 260 |
|
|
|a Customer satisfaction
|b NTC Business Books,
|c c1994
|a Lincolnwood, Ill.:
|
| 300 |
|
|
|a viii, 231 p. ;
|c 24 cm.
|
| 500 |
|
|
|a At head of title: American Marketing Association.
|
| 504 |
|
|
|a Includes bibliographical references and index.
|
| 650 |
|
0 |
|a Consumers
|x Research
|
| 650 |
|
0 |
|a Consumer satisfaction
|x Research
|
| 710 |
0 |
|
|a American Marketing Assosiation
|
| 952 |
|
|
|a CY-NiOUC
|b 5a0443d36c5ad14ac1ead09a
|c 998a
|d 945l
|e HF5415.3.D88 1994
|t 1
|x m
|z Books
|
