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00771nam a2200205 a 4500 |
| 001 |
1602517 |
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20171111234255.0 |
| 008 |
950728s1989 cy da er 000 u eng d |
| 020 |
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|a 155623094X:
|c $29.95
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| 040 |
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|a CY
|b University of Cyprus
|e AACR-2
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| 050 |
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|a HG1616.C87B47 1989
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| 100 |
1 |
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|a Berry, Leonard L.,
|d 1942-
|
| 245 |
1 |
0 |
|a Service quality:
|b a profit strategy for financial institutions/
|c Leonard L. Berry, David R. Bennett, Carter W. Brown
|
| 260 |
|
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|a Homewood, Ill.:
|b Business One Irwin,
|c c1989
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| 300 |
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|a xxi, 209 p. ;
|c 24 cm.
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| 500 |
|
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|a Includes index.
|
| 650 |
|
0 |
|a Banks and banking
|x Customer services
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| 700 |
1 |
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|a Bennett, David R.
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| 700 |
1 |
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|a Brown, Carter W.
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| 952 |
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|a CY-NiOUC
|b 5a0439c76c5ad14ac1e9bcc8
|c 998a
|d 945l
|e HG1616.C87B47 1989
|t 1
|x m
|z Books
|
