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| LEADER |
00873nam a2200229 a 4500 |
| 001 |
1574715 |
| 005 |
20171111233700.0 |
| 008 |
090123s2008 cy da r 000 u eng d |
| 020 |
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|a 9780071263467
|q pbk.
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| 020 |
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|a 0071263462
|q pbk.
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| 040 |
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|a CY
|b University of Cyprus
|e AACR-2
|
| 050 |
|
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|a HD9980.5.F549 2008
|
| 100 |
1 |
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|a Fitzsimmons, James A.
|
| 245 |
1 |
0 |
|a Service management:
|b operations, strategy, information technology/
|c James A. Fitzsimmons, Mona J. Fitzsimmons
|
| 250 |
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|a 6th ed.
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| 260 |
|
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|a Boston:
|b McGraw-Hill/Irwin,
|c c2008
|
| 300 |
|
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|a xvii, 537 p. :
|b ill. ;
|c 29 cm. +
|e 1 CD-ROM (4 3/4 in.)
|
| 500 |
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|a Includes 1 CD-ROM.
|
| 504 |
|
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|a Includes bibliographical references and indexes.
|
| 650 |
|
0 |
|a Service industries
|x Management
|
| 700 |
1 |
|
|a Fitzsimmons, Mona J.
|
| 952 |
|
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|a CY-NiOUC
|b 5a04354a6c5ad14ac1e94207
|c 998a
|d 945l
|e HD9980.5.F549 2008
|t 2
|x m
|z Books
|
