Services management : the new paradigm in hospitality /

Main Author: Kandampully, Jay A.
Format: Book
Language:English
Published: Upper Saddle River : Pearson/ Prentice Hall, 2006.
Subjects:
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100 1 |a Kandampully, Jay A. 
245 1 0 |a Services management :  |b the new paradigm in hospitality /  |c Jay A. Kandampully. 
260 |a Upper Saddle River :  |b Pearson/ Prentice Hall,  |c 2006. 
300 |a 378 p. :  |b ill. ;  |c 23 cm 
504 |a Includes bibliographical references and index. 
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