Description: Microsoft Sourcebook of the Help Desk /

Corporate Author:	Microsoft Corporation
Format:	Book
Language:	English
Published:	Washington : Microsoft Press, 1997.
Edition:	2nd ed.
Subjects:	Information technology > Management

Item Description:	Includes index.
Physical Description:	477 p. : illus. ; 24 cm. + 1 computer laser optical disc (4 3/4 in).
ISBN:	1572315822