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010918s1995 xu erbi 000 0 eng d |
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|a 0792334477
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|a TEIK
|b gre
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|a 658.5
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0 |
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|a The service productivity and quality challenge/
|c edited by Patrick T. Harker
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| 260 |
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|a Dordraht:
|b Kluwer academic publication,
|c 1995
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| 300 |
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|a 507σ.
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| 490 |
0 |
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|a International studies in the service economy
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| 504 |
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|a Περιέχει βιβλιογραφία και ευρετήριο
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| 650 |
1 |
0 |
|a Total quality
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| 700 |
1 |
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|a Harker, Patrick T.
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| 952 |
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|a GRThAnMak
|b 59cc96c96c5ad1344600704c
|c 998a
|d 945l
|e 658.5 SER
|t 1
|x m
|z Books
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